Frequently asked questions
Do you offer free shipping?
Yes. We offer completely free worldwide shipping on all orders.
When will my order be shipped?
Each product will be clearly marked in the product description as either Pre-Made or Pre-Order.
Pre-Made
* In stock and ready to ship.
* Orders are dispatched within 1–3 business days.
* Once your order has been shipped, you will receive a shipping confirmation email containing your tracking number.
Pre-Order
* A pre-order allows you to reserve an item before production is complete.
* Throughout the manufacturing process, you will receive email updates on the progress of your order.
* Once production has been completed, your order will be shipped and you will receive a shipping confirmation email with your tracking number.
Please note that production timelines for pre-orders are estimates and may occasionally change due to the manufacturing process.
What is your return policy?
We only accept returns if:
- Your item arrives damaged.
- You receive the wrong item.
If either of these situations occurs, please contact us within 7 days of receiving your order with your order number and clear photos of the issue.
We do not accept returns or exchanges for incorrect sizing or change-of-mind purchases, so please check the size guide before ordering.
What payment methods do you accept?
We accept:
* All major credit and debit cards
* Apple Pay
Where can I find the size guide?
A detailed size chart is available at the end of the product images. Simply swipe to the last product image to view the sizing guide before placing your order.
Can I cancel or change my order?
Orders can only be changed or cancelled before they have been dispatched or entered production. Please contact us as soon as possible if you need to make any changes.
Have another question?
If you have any questions or need assistance with your order, please feel free to get in touch.
Email: inspire@inspire4l.com
Instagram: @inspire.4l
We aim to respond to all enquiries as soon as possible.
